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Make sure you check your car after going to PEP Boys, or better yet, if you have the time, hang around and make sure your service requests get done. I had to come back TWICE after inspecting my car and realizing that neither the tires had been rotated nor had my spark plugs been replaced. I knew they didn't rotate the tires when they had to call me back and ask where the wheel lock was. As for the plugs, geez. The service manager was very apologetic and gave me a discount off of future service, but I may limit it to an oil change or alignment, nothing major.
