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1.my rating for them may vary up to latest review
Wonderful place. 4 stars!
I booked a facial a night before. C'z I really need a deep cleansing. The lady who scheduled the appointment for me is very nice and cleared about their policy.
I arrived 5 minutes earlier, waited in front for a little bit. Then after the front desk Alana's very nice warm greeting, she took me into a very clean, neat locker room. And then I waited at their pleasure waiting room for about 20 something minutes. I booked appointment for 9:00 and treatment should starts at 9:15 as Alana told me. But it's fine for me to wait for a little bit longer, c'z the nice organic green tea, and the snacks. ^__^
The treatment by Christin is excellent. Very relaxing and educative. She actually blends special moisturizer for me to sample. And taught me alot about skins, acne, and how should I taking care of them.
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2.
New update! 5 stars!!!
Had my second appointment on 4/12/08. That's good! My skin is getting better and better. No more break-outs! yeah~~! Big "thank you" to Alana and Mia. Alana helped to change my schedule with out charging fees. And Mia gave me a great facial!!
My mom had a facial (the organic mix.... can't remember the right name for it) from them. too! And her skin looks much firmer with radiance. She was so happy!
Can't wait for my next appointment!
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3.
5/3/08 update with very disappointed 2 stars!!
My mom went to have her second facial. Unfortunately, the result didn't come out as good as last time. I didn't go with her this time, but when I saw her at noon, I didn't see any improvement. She said she had treatment from Christin, and she could feel that Christin has skipped couple of the steps which she had during the last facial from Mia. And the facial massage from Christin is not good, feels like it's uncompleted. I feel so bad that my mom and I both got disappointed. Maybe the technique from Mia and Christin is different, but clients are looking for a good result. So, today, I decide to reduce the rating stars to two in order to show disappointed we felt. :-( Also, this is a mother's day gift I gave to my mom. And that makes us feel even worse.... Well, I will go back there, but I will make sure that I'm having facial from Mia!
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P.s: I have heard of smalltwon long time ago, but I already started writing reviews on yelp. So it's to much reviews for me to write if I do it on both sites. But I have to post this review on small town today. I'd like to sahre not just the goodies but also some disappointment!
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5/9/08
re: The spa studio reply
Thank you for reply my review! I could only find this way to reply your reply. I understand that the product is good, and Christin may gave her a different way to do the same treatment. However, you said in your reply--> "esthetician was very focused on giving her a "great" massage"...my mom doesn't remember what " great " massage was given!! Instead, the massage from Mia was pretty good! As least, my mom can feel her face was relaxed during the session, and her skin is getting firmer after then. I didn''t say there is anything bad about your product, and I am actually using the product from your spa. They work well on my face! But the reason I'm writing the review here is to share my experience. I didn't ask for any compensation because I, as a business owner, know treatments may lead vary results, and the result from previous facial is not "bad:, it's just dispointed us. On the other hand, as a customer, I just wanna say that I'm dispointed by the last facial my mom received, and the reply didn't make us feel better, but worse! It's easy to find articles on internet which teach us who runs and manages service business how to reply customers' negative reviews. It may help!
I really like the massages here. I hope to get there soon.
The Spa Studio is my favorite spa in town. The massages are superb. Each masseur listens and appropriate applies the pressure needed to make the massage enjoyable. Twice I have added a short Reiki session to the message and felt even more extraordinary after the message.
Very peaceful place. Loved the servise. Mireya was great. I had 75 min Signature Massage, left the place feeling like a new person. thank you guy's.
I recently tried their 75 minute warm stone massage and it was wonderful! A truly relaxing massage and the masseuse finished the treatment by putting on a gel on my back so my muscles would continue to relax after I left. The place is clean and the people are friendly.
A very peaceful and helpful spa service right downtown San Mateo. I appreciate the finer details, but the deep tissue massage is a great relief to a tight back.
I had never heard of The Spa Studio but I got a gift certificate as a present from a friend so I checked them out. I was originally thinking I would just get a massage but I saw that they listed a "Men's Corner" in their services and after reviewing that I elected to try their 60 minute Masculine Maintenance Facial. Maybe they included the "Masculine" wording to satisfy those who might feel like facials are just for women. I have to admit that I've never had one-and that thought did cross my mind, but being quite comfortable with my masculinity I was curious to give it a try.
They actually do a great job of making you feel comfortable and not out of place in the spa environment, which was nice. The facial, which includes a deep cleansing, enzyme exfoliation, conditioning & calming mask, and neck & shoulder massage was great. Very professional, relaxing, and my skin never felt better. I never would have thought to go on my own but thanks to the gift certificate I had a great experience and plan on going back again, this time on my own dime, so you know it must have been good.
I purchased a gift certificate for a male friend who redeemed it for a facial treatment and said it was the best facial he ever had. He we impressed with the relaxing atmosphere and staff, which made him feel very comfortable. The results were that my gift ended up being even more appreciated because of the great service he received. He also noted that sometimes you feel like a fish out of water in some of the local spas that are used to tending to female clients. He felt no such awkwardness at The Spa Studio which was a big plus.
The service is excellent and all of their treatments are amazing. Treat you special!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1
I've used their waxing services, which are not necessarily relaxing! But here, the service was great, the waxing was too and I ended up completely relaxed.
I just bought a gift for my mom to the SPA and she loved it. She was really stressed and when she came out from The Spa Studio she was a lot happier. She said it was a great gift and they treated her really good. Good price and great service!
Best spa in san mateo. Wendy is excellent at facials and massage. Ask for April for a relaxing mani/pedi.
Love the atmosphere
I felt so relaxed after leaving this spa.
The customer service is great and prices is comparable to other spas.
A good friend of mine recommended this spa and I thoroughly enjoyed it!!! I tried their customized facial and WOW did my skin look great! I already made another appointment - can't wait! They also gave me some wonderful samples to try too ;)
The service is great, very relaxing. Loving caring staff.
LOVE IT!!!!!!!!!!!!!!!!!!!
